All of our leather is 100% genuine cow hide unless specified.
Orders ship within 1-2 weeks from date ordered. We ship through PayPal. Please make sure your name and shipping address are correct on there, as that is where your order will be sent.
ALL INTERNATIONAL PURCHASES ARE FINAL SALE.
Anything purchased on sale or with a coupon code is final sale, and not eligible for refund or exchange. That means FINAL SALE.
Before purchasing, please measure your child's foot heel to toe, and compare with our size chart. Keep in mind that each pair is CUSTOM MADE for you, so to exchange you pay to ship the original pair back to us, shipping on the new pair, plus a restocking fee of $10.
RETURNS MUST BE MADE WITHIN 7 DAYS OF CUSTOMER RECEIPT.
We will refund any UNWORN pair in it's original packaging. Once the moccs have be inspected, we will issue a refund, minus the shipping charges and a $10 restocking fee. Refunds will be issued through PayPal.
** Because our leather is not a man made product, there are variations in the texture and color. We do our best to make sure each shoe is cut on a piece that looks the same. It is normal over time for the color to rub off in places that get heavy wear (i.e. toe and sole pieces), and this is not a product defect.**